Hair Clutcher
Hair Pin
Hair Rubber BandFREQUENTLY ASKED QUESTIONS
At Rubela Store, we are committed to providing our customers with high-quality products that match the images displayed on our website. We make every effort to ensure that the photographs accurately represent our hair accessories. However, please keep in mind that there may be slight variations in color or minor details due to factors like lighting and screen settings.
If you ever receive a product that significantly differs from what you expected based on the images, please contact our customer support team immediately. We are here to assist you and ensure your satisfaction with your purchase. Your feedback is valuable, and we will work to resolve any discrepancies promptly. Your happiness is our priority at Rubela Store.
Your sales receipt is an essential document for your records and potential returns or exchanges. At Rubela Store, we make it easy for you to access your sales receipt:
Email Confirmation: When you make a purchase, we will send you an email confirmation that includes your sales receipt. Check your email inbox and look for the order confirmation email.
Account Dashboard: If you have created an account with us, you can log in and visit your account dashboard. Here, you will find a section that lists your order history, including sales receipts for each purchase.
Customer Support: If you're unable to locate your sales receipt or need additional assistance, please don't hesitate to reach out to our customer support team. They will be more than happy to provide you with a copy of your sales receipt or answer any questions you may have.
We recommend saving your sales receipts in a safe place for reference, especially for warranty claims, returns, or exchanges. If you have any concerns about your order or need further assistance, please feel free to contact our customer support team for prompt and helpful assistance. Your satisfaction is important to us at Rubela Store.
All products sold at RubelaStore.com are covered under our 7 Day Replacement Guarantee. Notify us of problems, fitting issues, damages or defects within 7 days from the date of delivery, and we will either refund your money or send a replacement product to you, provided the procedure below is followed.
In order to get a defective item replaced or return the item that does not fit you, contact Customer Service via email at storerubela@gmail.com or call us on +91 7982928211, within 7 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately, or we will refund your money.
At Rubela Store, we understand that our customers may eagerly await the restocking of their favorite hair accessories. We regularly assess our inventory and make efforts to restock popular items that are currently "out of stock." While we strive to maintain a diverse and up-to-date selection, restocking can depend on various factors, including product availability from our suppliers.
To stay informed about restocks, you can:
Join Our Newsletter: Subscribe to our newsletter to receive updates on new arrivals and restocked items. This is an excellent way to be among the first to know when your desired products become available again.
Check Our Website: Visit our website regularly to see if the items you're interested in have been restocked. We update our inventory as soon as new stock arrives.
Contact Customer Support: If you have a specific item in mind and would like to inquire about its restocking timeline, please don't hesitate to contact our customer support team. They can provide you with the most up-to-date information.
We value your interest in our products and do our best to meet the demand for popular items. Keep an eye on our updates and announcements to ensure you don't miss out on your favorite hair accessories when they're back in stock at Rubela Store.
